How enquiry information is used.

Updated 9 October 2026

Information you provide

The enquiry form collects your name, email address, message and, if provided, company and country or market. It also records the enquiry category and your agreement to use these details to respond.

Purpose

We use this information to assess and respond to your enquiry and maintain relevant business correspondence. Submitting an enquiry does not subscribe you to a marketing mailing list.

Storage and access

Enquiries are delivered to our business email and retained as business correspondence. Our website and email providers process information to operate these services.

Enquiry records are not published on this website. There is no public enquiry listing or search function.

Retention

Enquiry information should be retained only for as long as necessary for its business purpose, or as required by applicable law. Retention and deletion requests can be sent to info@caperoyal.co.za.

Your requests

You may ask about information held about you, request access, or request correction or deletion where applicable. Email info@caperoyal.co.za with the subject “Privacy request”. We may need to verify your identity before acting.

Email a privacy request

Website technologies

This website does not add advertising trackers or a marketing analytics service. The hosting platform may use technical logs and session mechanisms to provide hosting, access control and security.

South African privacy framework

The Protection of Personal Information Act provides the relevant South African privacy framework. You can consult the official Act and raise concerns with the Information Regulator.